Frequently Asked Questions
How do I register?
Students will need to create an account on PASS and submit their paper application form to the SUPA office. To access full instructions please visit our Registration Overview page.
Where can I find my SUID?
You can find your SUID in your welcome email, or on your invoice or by calling the SUPA office directly. For verification purposed please be prepared to answer security questions.
How do I access MySlice?
Students and instructors will need to activate their NetID and setup Microsoft multifactor authentication (MFA) in order to log into MySlice. Visit the Transcripts & Credit Transfer page for detailed instructions.
How do I apply for tuition assistance?
Completed tuition assistance forms and documents must be provided to the SUPA office prior to that semester’s deadline. Please visit our Tuition Assistance page for additional information.
How do I pay my invoice?
- By utilizing the access code on your invoice, log into PASS and submit your payment electronically.
OR
- Mail a check, with the methods of payment slip included with your invoice, to the Project Advance Office (529 checks are accepted).
OR
- Payments can be made over the phone by calling our office at 315-443-2404
What happens if I miss the payment deadline?
Registration is not completed until we receive payment on or before the payment deadline. Students who do not submit payment by this deadline will not be registered for Syracuse University credit. Please see our student guide for full registration and payment policies.
How do I drop or withdraw from a course?
A drop or withdrawal form must be received by the SUPA office and be completed with the student, instructor, and parent signatures prior to or on the deadlines posted on the academic calendar. For further instructors on the process please visit our Drops/Withdrawals page.
How do I request a transcript?
In order to request a transcript be sent to your institute, you will need to create an account with our third party vendor, Parchment. Please visit the Parchment website.
How do I transfer my credits?
If you officially registered for your SU course through Project Advance you are eligible to request an SU transcript and attempt to have your credits transferred, visit out Transcripts & Credit Transfer page for further instructions.
If you run into issues with transfer credit recognition, please contact SUPA for assistance.